1.Q: Are you trading company or manufacturer? A: We are factory and have more than 8 years experience of exporting.
2. Q:What kind of certificates your products have? A: Our portable power station have acquired CE, FCC, UN38.3, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
3.Q: How can we pay? A: we accept Alibaba trade assurance, T/T, Western Union, PayPal etc.
4.Q:
Can you supply OEM &ODM service ? A:Yes, but there is a minimum order quantity required.
5.Q:Can you ship your Portable Battery Generator Power Station products by sea or by air ? A:We have long-term cooperated forwarders who are professional at battery shipment.
6. What about the lead time? A: Sample time is about 7 days, and mass production time is 15-20 days. It depends on the quantities.
7.Q:How long is the warranty? A:Our warranty is from 2-5 years.
8.Q: What can portable power provide power for?
A:our portable power station can power most of the home appliances, it also depends on the output power.
9. Q:Does portable power station products have UPS function?
A:The portable power station has no UPS function, while the home systems has UPS function.
10.Q:Can I customize solar generator power station products? A:Yes. Let we know the specific customization requirements and We will get back to you ASAP.
11.Q:Can you supply solar panels? Can you recommend? A:Yes, we have solar panels, we can recommend you suitable solar panels.
12.Q: Do you provide sample? A:Yes, please leave your contact information and we will contact you soon.
